Do I need one?

No, you don't need a smart meter to benefit from big savings on your energy bills. There are however some advantages of having a smart meter versus a traditional meter when using the Labrador service.

What kind of advantages are you talking about?

When we find you a better deal, you'll have the full confidence that we will switch you based on your accurate usage as opposed to an estimation. Additionally, having a smart meter enables the service to fully run automatically as we can then take care of all opening and closing meter readings when you switch suppliers.

Also, if you have a smart meter, we can send you a free Labrador Retriever in the post. This device will link to your home smart meter to capture your actual energy usage.

The government has set a goal that by the end of the year 2020, smart meters will be rolled out as standard across the country. This is just a natural progression in technology. It's never too early to embrace this change and get ahead of everyone else.

What if I'm not ready to upgrade?

If you choose to stay with your traditional meter for the time being, there are still many opportunities for you to make big savings. However, keep in mind that you need to manually record the meter readings when you switch to make sure that your bills accurately reflect your actual usage. This also means that the accuracy of our service will heavily rely on the accuracy of that data when you sign up.

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